C999 Terms & Conditions – Complete Rules for Platform Use

Last Updated: January 2025

Please read the following terms and conditions carefully before using the c999 platform. These terms and conditions constitute a legal agreement between you and c999, and by accessing or using the platform, you are deemed to have accepted these terms. c999 reserves the right to modify these terms and conditions at any time, so it is recommended that you visit this page regularly. If you disagree with any part of these terms and conditions, please stop using the platform. You may contact our support team for any questions.

1. Account Registration & Eligibility

To open an account with c999, you must be 18 years of age or older. All information provided at the time of registration must be accurate, complete, and up to date. Each user may only maintain a single account, and creating multiple accounts is strictly prohibited. You are solely responsible for the security of your account, and you must never share your password with any third party. If you suspect any unauthorized use, please notify our support team immediately.

2. Deposits, Withdrawals & Payments

Deposits and withdrawals on c999 must be completed through approved payment methods including bKash, Nagad, and Rocket. All financial transactions are conducted in Bangladeshi Taka (৳). Identity verification (KYC) may be mandatory before withdrawals can be processed. Deposited funds may not be used for any purpose other than betting or gaming. Money laundering or any illegal financial activity is strictly prohibited, and in such cases the account will be suspended immediately.

3. Betting & Gaming Rules

All betting and gaming activities on the platform are conducted in accordance with applicable rules and conditions. Once confirmed, a bet cannot be changed or cancelled, so please verify all information carefully before placing a bet. c999 reserves the right to make the final decision in the event of any technical error or incorrect result. Separate terms and conditions apply to the use of bonuses and promotions, and these are detailed on the relevant promotion pages. If any betting pattern appears suspicious or unusual, c999 reserves the right to investigate and take action as necessary.

4. Responsible Gaming

C999 believes that gaming is a form of entertainment and should be enjoyed responsibly. We encourage users to make use of deposit limits, session time limits, and self-exclusion features. Detailed support information for gaming addiction or related issues is available on our responsible gaming page. It is the account holder's responsibility to prevent minors from using the platform. To learn more, visit our Responsible Gaming page.

5. Account Closure & Restrictions

C999 reserves the right to temporarily or permanently close any account for the following reasons: violation of terms and conditions, fraud, operating multiple accounts, or any illegal activity. In the event of account closure, the refund of any legitimate funds will be reviewed. Users may also voluntarily request to close their own account. The applicable provisions of these terms and conditions will remain in effect even after account closure.

6. Dispute Resolution

In the event of any dispute or complaint, please first contact our customer service team and attempt to resolve the matter amicably. The support team generally aims to respond within 48 hours. If the issue remains unresolved, a resolution will be sought through a mutually agreed mediation process. These terms and conditions are governed by the applicable laws of Bangladesh.